TSB 060: You Hired a Rockstar! Now What?

leadership nonprofit onboarding staff retention the saturday boardroom workplace culture Feb 24, 2024
TSB 60: You Hired a Rockstar! Now What? Avoiding Onboarding Nightmares at Your Nonprofit

Congratulations! You've finally snagged that talented new hire who promises to boost your mission's impact. But hold on before you break out the celebratory kale chips. The real work starts now: onboarding.

Let's be honest, onboarding in the nonprofit world is tough. Resources are tight, time is precious, and most of us aren't HR professionals. So, how do you avoid turning your new recruit into a burnt-out meteor hurtling toward the exit door?

Here's the truth about why traditional onboarding often fails: 

  • Time: You're likely wearing enough hats to open a haberdashery, so finding time for in-depth onboarding feels like searching for a unicorn riding a narwhal in the Bermuda Triangle.
  • Money: Budgets are notoriously tight. Formal training programs and fancy onboarding software can feel like luxury items, leaving you scrambling for DIY solutions.
  • Confusion: Between complex jargon, unclear expectations, and a complicated organizational structure, your new hire might feel like they've landed on Mars… without a translator.

So, what's a hero like you to do?

Embrace the Power of "Less is More":

  1. Ditch the Information Overload: Nobody remembers a 500-page document on company policies. Focus on essential information they need upfront, and make resources easily accessible for later exploration.
  2. Think "Bite-Sized Learning": Break down information into digestible chunks using engaging formats like videos, interactive modules, or even scavenger hunts (bonus points for mission-related clues!).
  3. Tap into the Power of Peers: Assign a buddy or mentor who can answer questions, offer support, and help navigate the social landscape. This fosters connection and reduces isolation.
  4. Make it Meaningful: Connect onboarding to your mission and values. Show them how their role contributes to the bigger picture, igniting their passion and purpose.

Remember, It's a Two-Way Street:

  1. Get Feedback: Regularly check in with your new hire. Ask about their experience, concerns, and suggestions. This shows you care and helps you identify areas for improvement.
  2. Embrace Flexibility: Not everyone learns the same way. Offer diverse learning opportunities and cater to individual preferences. Remember, flexibility fosters engagement and inclusivity.
  3. Celebrate Milestones: Recognize and celebrate their achievements, big and small. This reinforces their contributions and keeps them motivated.

You're Not Alone. Building a rockstar onboarding program doesn't require superpowers (although yours are definitely appreciated!). Leverage available resources: 

    • Online tutorials and webinars: Free resources abound; just be sure they're relevant to your field and audience.
    • Peer networks: Connect with other non-profit leaders and share best practices.
    • Professional development services: Consider partnering with experts to design and implement a customized onboarding program.

By taking these steps, you can transform onboarding from a chaotic scramble into a launchpad for success. Remember, investing in your people is an investment in your mission.

So, ditch the villainous trio of time, money, and confusion and embrace the power of a well-structured, engaging onboarding experience. Your new hires (and your sanity) will thank you for it!

Ready to turn onboarding into your organization's superpower? Contact IntuWork today! We offer a range of resources and services to help you build happy, productive teams that propel your mission forward.

P.S. Check out our other blog posts for more tips on leadership, team development, and creating a thriving nonprofit culture. Let's make the world a better place, together!

That's all for today. I'll see you again next Saturday!


Whenever you're ready, there are three ways we can help you:

  1. Register for one of our upcoming workshops here. 
  2. Learn the strengths and growth areas for your team and its members here.
  3. Get expert advice to help transform the culture of your organization and develop better leaders here. 
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